Deleting your account

Last updated 21 July 2026

You can delete your Orbit Axis account yourself, from inside the app, at any time. You do not need to email anyone or wait for approval.

How to delete your account

Sign in to Orbit Axis.
Go to More, then open Account.
Scroll to Delete your account.
Choose Delete account.
Type DELETE in capitals to confirm.
Choose Delete my account.

The confirmation has to be typed. A single button would be too easy to press by accident for something that cannot be undone.

Deletion is permanent and immediate. There is no grace period, no recycle bin, and no way to restore an account afterwards — including by support. If you might want your charts later, write down what matters to you first.

What is removed

Your account and the ability to sign in
Your saved charts, including birth date, time, and birthplace
Your daily readings and your full reading history
Your Ask Orbit conversations and the questions in them
Your preferences, including detail level and active chart
Any other records tied to your account
The copy your browser had stored locally, including cached birth details

Deletion is verified before you are told it worked. Orbit checks that nothing tied to your account is left behind, and if anything is, it tells you the deletion was incomplete rather than showing a confirmation that is not true.

What is not removed

Reference information that was never yours: astronomical event tables, planetary data, and card definitions. None of it describes you or contains anything you provided.

Orbit's hosting and database providers keep their own short-term operational backups under their standard practice. Orbit does not control those and cannot delete from them on request — this page says so rather than claiming an instant erasure it cannot perform. They expire on those providers' own schedules.

If Orbit ever supports uploaded files, those would be deleted with your account too. There is no file upload today, so there is nothing of that kind to remove.

After deletion

You are signed out everywhere, on every device.
Signing in with the old password will not work.
The email address becomes free again — you may create a brand new account with it, which starts completely empty and inherits nothing.

If deletion does not complete

Orbit never reports success unless the account was really removed. If something goes wrong you will see one of these:

What you see	What it means
"Nothing was removed."	Orbit could not reach the server. Your account is intact. Try again.
"Your account could not be deleted just now."	A temporary problem. Nothing partial happened. Try again shortly.
"…some data could not be confirmed deleted" with a reference	Your account was removed, but one check did not come back clean. Trying again is safe. If it repeats, send the reference to support.

Retrying is always safe — a second attempt continues from where the first stopped, and cannot cause damage.

If you do not want to delete everything

Delete individual saved charts and keep the account
Sign out on a shared device
Change your password if you are worried about access

Getting help

Questions before you delete: not yet published. Support cannot restore a deleted account, so please ask before rather than after.